About the author

Craig Grimestad Craig Grimestad
Craig Grimestad is a Senior Consultant with Iron Mountain Consulting. His specialty is designing Records and Information Management core components with a sub-specialty for RIM auditing. He considers RIM implementations to be efficiency improvements. His passion is for the establishment of corporate Information Governance that extends from the Board Room to the desktop for all employees. Craig holds a Masters of Science degree in Engineering from The University of Illinois. Prior to joining the Iron Mountain Team in 2008, Craig was Records Manager for the Electro-Motive Division of General Motors where he participated in the development of the GM Corporate RIM program. He implemented and managed Electro-Motive Division’s RIM program. Craig is a recognized thought leader with a regular column and occasional feature articles in iQ magazine (the journal of RIM Professionals Australasia), featuring his blog series “The Psychology of Records Management”.

Words do make a difference.  In the prior “Records Managers – What ARE You Thinking” blog in this series, I reviewed the positive promotional mindset that is helpful – if not essential, for a successful Records Manager.  That is an excellent start – but how are others to know?  Answer: […]


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As noted last time, I have found two additional practices of conduct that help to facilitate and accelerate cultural change.  Out of respect to William Juran, instead of rules, let’s call these guiding principles. Guiding Principle #1 – Lead with Transparency – There are some that advocate sharing information on […]


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We are approaching the end of Juran’s Rules of the Road for Cultural Change.   As we are learning, there is much you can do to help assure your RIM initiatives implement well with minimal resistance. Number 9 – Work with the recognized leadership of the culture.   This may be a […]


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Juran’s Rules of Road provide specific actions to be taken that facilitate the acceptance of change.  They also help to establish an operational mindset from which to lead projects or other activities that require changes in how individuals think and act. We are about halfway through them – here are […]


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