About the author

René Grajales René Grajales
North America Vice President of Sales Strategy and Solutions

Since joining in 2007, Grajales has lead a series of changes that will forever impact the way Iron Mountain serves their customers. His passion for supporting the ever-changing needs of our clients, and ensuring Iron Mountain is a company that is extremely easy to do business with are only rivaled by his dedication to customer satisfaction.

Prior to Iron Mountain, Grajales founded and managed an international import/exports logistics, warehousing, and distribution company in Latin America, held various roles in IT Consulting with EDS/HP assigned to the airline industry, and as the Director of Channels Sales and Marketing for Latin America within the Intelligroup/Empower Solutions group of companies serving ERP customers with offshore IT consulting and programming solutions.

He holds a Master of Business Administration, a Postgraduate degree in marketing, as well as a Bachelor of Science in Business Administration and Computer Information Science from the University of Tampa, Florida. In addition, Grajales has attended leadership executive training at Harvard University, Boston and Northwestern University Kellogg School of Management, Illinois.

Remember the movie Office Space? One of my favorite scenes shows smarmy boss Bill Lumbergh hectoring underling Peter Gibbons about putting cover sheets on TPS reports—again. And what is a TPS report anyway? We never found out. In a movie, silly jargon is laughable. But when it affects your business, […]


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In the movie Noah, much of the plot was predictable—herding up pairs of goats and monkeys, building that massive ark, then enduring the storm of storms. But what the film didn’t dwell on was the messy aftermath, 20 centuries or so before flood insurance. With this week marking the midpoint […]


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Every business faces risk, but a recent fire at a fireworks store lends the term new—and dramatic—meaning. When I read about the July 6 blaze that destroyed a Caryville, Tenn., fireworks outlet, I was reminded of the visceral importance of something we discuss here daily: cloud backup disaster recovery planning. […]


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I love when I walk into my favorite diner and the waitress says, “The usual?” After all, this is an increasingly rare sort of relationship—especially with regard to professional services. As in the case of my lunch order, it makes great sense for a business transaction—whether it’s a sandwich or […]


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When Apple founder Steve Jobs returned to the company after several years in exile, he held a meeting. To the shock of board members, he walked up to a wall listing two dozen products and began removing them, one by one, until there were just four left. Yep, four. In […]


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