Information Management

Putting Information Privacy First

There is a lot more to protecting customer privacy than locking down facilities and enforcing strong passwords. It’s about getting the entire organization aligned around information privacy policies and procedures at every level. Iron Mountain recently earned a Privacy+ certification to ensure we are doing all we can as an […]


Read More    
The Psychology of Records Management: Energize Compliance with Auditing

I can hear some of you saying: “Did you really have to go there? I cannot stand audits. They are time consuming, expensive and the business just won’t tolerate the intrusion for Information Governance (IG) and Records and Information Management (RIM)”. Sorry, the answer is yes. Without auditing, you are […]


Read More    
IG Solutions:  Earth Day and Records Management

Two entities you might not see as joining naturally, but closer examination actually reveals an opportunity for co-dependency. A well run Records Management (RM) program is a natural for environmentally friendly business operational style.  When you value paper, you don’t just put it in the trash, you recycle it.  For […]


Read More    

“It’s 2016 and we are truly in the “digital” age. Between smart phones, smart watches, tablets and lap tops, we have finally moved away from physical files and documents.”  If only that statement were true.  Recent surveys have shown that 31% of offices report that they are still stacked high […]


Read More    
Beyond the Last Mile – AIIM 2016

Recently, I have been working on a presentation that I’ll give later this month at the AiiM Conference in New Orleans. The presentation is titled “The Last Mile in Records Management”. It’s about the work my team is doing to connect the retention policies that our customers build, maintain and […]


Read More