Information Management

The Psychology of Records Management: Energize Compliance with Clear and Doable Requirements

Have you ever been in a conversation with someone who is trying to instruct you on what to do, but ends up confusing you with multiple options? Or there is one hour available to do a task and you are given a task that would take many hours of work? […]


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We’ve been dependent on paper for over 2000 years so it isn’t hard to understand why “breaking up” with it is hard to do. But for organizations, public or private, big or small, there are proven advantages for transferring dependency to electronic formats, primarily to enhance productivity, accessibility and compliance. […]


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The Psychology of Records Management – What’s In It For Me?

Individuals would do well to develop a positive attitude towards Information Governance (IG) and Records and Information Management (RIM), regardless of the environment established by their company (see: The Psychology of Records Management – Energize Compliance by Changing the Company Attitude). The question sometimes asked, but always present, when it […]


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The Psychology of Records Management – Energize Compliance by Changing the Company Attitude

As noted last time (The Psychology of Records Management – Energize Compliance with Motivation and Training), Information Governance (IG) and Records and Information Management (RIM) initiatives often stall when it comes to full compliance for individuals at the desktop level. Motivation and training are most helpful, but not alone in […]


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The Devil is in the Details: Why a professional opinion is a key component of a global retention schedule

Chances are if you’re reading this article, you already understand the importance of a retention schedule. You probably even have a good grasp of the various types of legal requirements that govern your industry. But is that enough? How confident are you that your retention schedule not only encompasses the […]


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